.complaint-alert {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 14px;
    margin: 12px 0 0;
    border: 1px solid rgba(220, 53, 69, .18);
    border-radius: 8px;
    background: linear-gradient(180deg, #fffafa 0%, #fff 100%);
    padding: 14px;
}

.complaint-alert-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex: 0 0 36px;
    width: 36px;
    height: 36px;
    border-radius: 8px;
    background: rgba(220, 53, 69, .1);
    color: #b42335;
    font-size: 1.15rem;
}

.complaint-alert-text {
    display: flex;
    flex-direction: column;
    flex: 1 1 auto;
    gap: 2px;
    min-width: 0;
    color: #3d4652;
    line-height: 1.35;
}

.complaint-alert-text strong {
    color: #202a36;
    font-size: .98rem;
}

.complaint-alert-text span {
    color: #65707c;
    font-size: .92rem;
}

.complaint-alert-action {
    flex: 0 0 auto;
}

.complaint-alert .complaint-open-btn {
    white-space: nowrap;
}

.modal-wrapper {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    width: 100vw;
    height: 100vh;
    background: rgba(0, 0, 0, 0.6);
    z-index: 9999;
    justify-content: center;
    align-items: center;
}

.modal-wrapper .modal-content {
    background: #fff;
    width: 90%;
    max-width: 500px;
    border-radius: 10px;
    box-shadow: 0 8px 30px rgba(0, 0, 0, 0.2);
    font-family: 'Roboto', sans-serif;
    position: relative;
    font-size: 1rem;
}

.modal-wrapper .modal-close {
    position: absolute;
    top: 7px;
    right: 20px;
    font-size: 30px;
    color: #888;
    cursor: pointer;
}

.modal-wrapper .modal-close:hover {
    color: #000;
}

.modal-wrapper .modal-header {
    padding: 0 20px;
}

.modal-wrapper .modal-title {
    font-size: 20px;
    padding: 15px 0;
    font-weight: 100;
}

.modal-wrapper .modal-separator {
    margin: 0 0 20px;
    border: none;
    border-bottom: 1px solid #dee2e6;
}

.modal-wrapper .modal-body {
    padding: 0 20px;
}

.modal-wrapper .modal-footer {
    padding: 0 20px 20px;
    display: flex;
    gap: 10px;
    flex-wrap: nowrap;
}

.modal-wrapper .modal-footer button {
    flex: 1 1 50%;
    padding: 10px;
    font-size: 14px;
    border: none;
    border-radius: 5px;
    cursor: pointer;
    transition: background 0.3s;
}

#complaint-form button {
    display: inline-block;
    font-size: 1rem;
    line-height: 1.5;
    border-radius: 4px;
    padding: 0.5em 1em;
    border: none;
    cursor: pointer;
    font-weight: 500;
    transition: background 0.3s;
}

#complaint-form button[type="submit"],
#complaint-success-modal button[type="button"] {
    background-color: #08c;
    color: #fff;
}

#complaint-form button[type="submit"]:hover,
#complaint-success-modal button[type="button"]:hover {
    background-color: #0078b0;
}

#complaint-form button[type="button"] {
    background-color: #e9e9e9;
    color: #495057;
}

#complaint-form button[type="button"]:hover {
    background-color: #d1d3d8;
}

#complaint-form input[type="email"],
#complaint-form select,
#complaint-form textarea {
    width: 100%;
    font-size: 1rem;
    padding: 0.625em;
    border: 1px solid #dbdbdb;
    border-radius: 4px;
    box-sizing: border-box;
    transition: border-color 0.2s, box-shadow 0.2s;
    font-family: 'Roboto', sans-serif;
}

#complaint-form input[type="email"],
#complaint-form select {
    margin-bottom: 1rem;
}

#complaint-form textarea {
    resize: vertical;
    min-height: 120px;
}

#complaint-form input[type="email"]:hover,
#complaint-form select:hover,
#complaint-form textarea:hover {
    border-color: #b5b5b5;
}

#complaint-form input[type="email"]:focus,
#complaint-form select:focus,
#complaint-form textarea:focus {
    outline: none;
    border-color: #3273dc;
    box-shadow: 0 0 0 0.125em rgba(50, 115, 220, 0.25);
}

.complaint-open-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    background: #c92a3a;
    color: #fff;
    border: none;
    padding: 10px 16px;
    border-radius: 8px;
    font-size: 15px;
    font-weight: 700;
    cursor: pointer;
    transition: background 0.2s;
}

.complaint-open-btn:hover {
    background: #ad1f2e;
}

.complaint-open-btn:focus-visible {
    outline: 2px solid rgba(201, 42, 58, .32);
    outline-offset: 2px;
}

.hidden-check-field {
    position: absolute !important;
    left: -9999px;
    top: -9999px;
    height: 1px;
    width: 1px;
    overflow: hidden;
}

.checkbox-label {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 1rem;
    margin: 0.5rem 0;
    font-family: 'Roboto', sans-serif;
    background-color: #fff;
    transition: border-color 0.2s, box-shadow 0.2s;
    cursor: pointer;
}

.checkbox-label:hover {
    border-color: #b5b5b5;
}

.checkbox-label input[type="checkbox"] {
    appearance: none;
    width: 18px;
    height: 18px;
    border: 1px solid #ccc;
    border-radius: 3px;
    position: relative;
    cursor: pointer;
    margin: 0;
}

.checkbox-label input[type="checkbox"]::before {
    content: '';
    display: block;
    width: 10px;
    height: 10px;
    background-color: #08c;
    position: absolute;
    top: 3px;
    left: 3px;
    transform: scale(0);
    transition: transform 0.2s ease-in-out;
    border-radius: 2px;
}

.checkbox-label input[type="checkbox"]:checked::before {
    transform: scale(1);
}

.checkbox-label input[type="checkbox"]:focus {
    outline: none;
    box-shadow: 0 0 0 0.125em rgba(50, 115, 220, 0.25);
    border-color: #08c;
}

#complaint-error {
    font-size: 0.9rem;
    color: #d93025;
    margin-bottom: 1rem;
}

@media (max-width: 520px) {
    .complaint-alert {
        display: grid;
        grid-template-columns: 36px minmax(0, 1fr);
        align-items: flex-start;
        column-gap: 12px;
        row-gap: 12px;
    }

    .complaint-alert-icon {
        grid-column: 1;
    }

    .complaint-alert-text {
        grid-column: 2;
    }

    .complaint-alert-action {
        grid-column: 1 / -1;
    }

    .complaint-alert-action,
    .complaint-alert .complaint-open-btn {
        width: 100%;
    }
}