.complaint-alert{display:flex;align-items:center;justify-content:space-between;gap:16px}.complaint-alert-text{flex:1 1 auto;min-width:0}.complaint-alert-action{flex:0 0 auto}.complaint-alert .complaint-open-btn{white-space:nowrap}.modal-wrapper{display:none;position:fixed;top:0;left:0;width:100vw;height:100vh;background:rgba(0,0,0,.6);z-index:9999;justify-content:center;align-items:center}.modal-wrapper .modal-content{background:#fff;width:90%;max-width:500px;border-radius:10px;box-shadow:0 8px 30px rgba(0,0,0,.2);font-family:'Roboto',sans-serif;position:relative;font-size:1rem}.modal-wrapper .modal-close{position:absolute;top:7px;right:20px;font-size:30px;color:#888;cursor:pointer}.modal-wrapper .modal-close:hover{color:#000}.modal-wrapper .modal-header{padding:0 20px}.modal-wrapper .modal-title{font-size:20px;padding:15px 0;font-weight:100}.modal-wrapper .modal-separator{margin:0 0 20px;border:none;border-bottom:1px solid #dee2e6}.modal-wrapper .modal-body{padding:0 20px}.modal-wrapper .modal-footer{padding:0 20px 20px;display:flex;gap:10px;flex-wrap:nowrap}.modal-wrapper .modal-footer button{flex:1 1 50%;padding:10px;font-size:14px;border:none;border-radius:5px;cursor:pointer;transition:background .3s}#complaint-form button{display:inline-block;font-size:1rem;line-height:1.5;border-radius:4px;padding:.5em 1em;border:none;cursor:pointer;font-weight:500;transition:background .3s}#complaint-form button[type=submit],#complaint-success-modal button[type=button]{background-color:#08c;color:#fff}#complaint-form button[type=submit]:hover,#complaint-success-modal button[type=button]:hover{background-color:#0078b0}#complaint-form button[type=button]{background-color:#e9e9e9;color:#495057}#complaint-form button[type=button]:hover{background-color:#d1d3d8}#complaint-form input[type=email],#complaint-form select,#complaint-form textarea{width:100%;font-size:1rem;padding:.625em;border:1px solid #dbdbdb;border-radius:4px;box-sizing:border-box;transition:border-color .2s,box-shadow .2s;font-family:'Roboto',sans-serif}#complaint-form input[type=email],#complaint-form select{margin-bottom:1rem}#complaint-form textarea{resize:vertical;min-height:120px}#complaint-form input[type=email]:hover,#complaint-form select:hover,#complaint-form textarea:hover{border-color:#b5b5b5}#complaint-form input[type=email]:focus,#complaint-form select:focus,#complaint-form textarea:focus{outline:none;border-color:#3273dc;box-shadow:0 0 0 .125em rgba(50,115,220,.25)}.complaint-open-btn{background:#dc3545;color:#fff;border:none;padding:12px 24px;border-radius:5px;font-size:16px;cursor:pointer;transition:background .3s}.complaint-open-btn:hover{background:#c82333}.hidden-check-field{position:absolute !important;left:-9999px;top:-9999px;height:1px;width:1px;overflow:hidden}.checkbox-label{display:flex;align-items:center;gap:10px;font-size:1rem;margin:.5rem 0;font-family:'Roboto',sans-serif;background-color:#fff;transition:border-color .2s,box-shadow .2s;cursor:pointer}.checkbox-label:hover{border-color:#b5b5b5}.checkbox-label input[type=checkbox]{appearance:none;width:18px;height:18px;border:1px solid #ccc;border-radius:3px;position:relative;cursor:pointer;margin:0}.checkbox-label input[type=checkbox]:before{content:'';display:block;width:10px;height:10px;background-color:#08c;position:absolute;top:3px;left:3px;transform:scale(0);transition:transform .2s ease-in-out;border-radius:2px}.checkbox-label input[type=checkbox]:checked:before{transform:scale(1)}.checkbox-label input[type=checkbox]:focus{outline:none;box-shadow:0 0 0 .125em rgba(50,115,220,.25);border-color:#08c}#complaint-error{font-size:.9rem;color:#d93025;margin-bottom:1rem}@media (max-width:520px){.complaint-alert{align-items:flex-start;flex-direction:column}.complaint-alert-action,.complaint-alert .complaint-open-btn{width:100%}}